FAQs
Most frequent questions and answers
Currently, we do not bill insurance directly. However, we provide all necessary documentation (invoices, itemized receipts) that you can submit to your insurance provider for reimbursement. Please check with your insurer for eligibility.
Yes! Our business operates from the U.S., and all products are sourced from licensed, FDA-registered manufacturers. We proudly serve customers nationwide.
We offer FREE & FAST shipping on all orders over $100. Most in-stock items ship within 1–2 business days and typically arrive in 3–7 business days, depending on your location.
Absolutely. We offer a 30-day money-back guarantee on most products. The item must be unused and in its original packaging. Some hygiene-sensitive items may not be eligible — please check our Return Policy for full details.
Yes, the majority of our products are sourced from FDA-registered and U.S.-approved manufacturers, ensuring you receive safe and high-quality equipment.
Currently, we only ship within the United States. If you’re outside the U.S., please contact us to discuss possible custom arrangements.
Our team is here to help! You can contact us via live chat, email, or phone to get expert guidance based on your needs or doctor’s recommendations.